Urgent Problems and Out of Hours

Life Threatening Emergencies

In a life-threatening emergency such as sudden severe chest pain, severe breathlessness, loss of power in a limb, loss of consciousness or severe bleeding dial 999.

Alternatives to Accident and Emergency (A&E)

We know that finding the right place to go when you become ill or are injured can be confusing. We want to help you to select the right service for your illness or injury, and in doing so, you will not only be looking after your health but using NHS services appropriately.

See Alternatives to Accident and Emergency (A&E) for further information.

Injuries

The surgery is equipped to treat minor injuries like small cuts and joint sprains. If the injury is more severe or may involve a broken bone, then you should attend the Accident and Emergency (A&E) Department at the following hospital:

St Mary’s Hospital, telephone 020 3312 6666

Also, in the event of poisoning or overdose the attend A&E

Urgent Problems

If you have an urgent medical problem you can:

Telephone the Surgery

Telephone 020 7286 0747 during our surgery opening times.
The receptionist will need to take some details about the problem and arrangements will be made for you to be seen by the doctor as soon as possible. Urgent appointments are to discuss one problem only, and we are unable to guarantee that you will be able to see the clinician of your choice.

Contact NHS 111

Telephone NHS 111 or go online by visiting 111.nhs.uk.
Available 24 hours a day, every day of the year. The online service is for people aged 5 years and over only.

NHS 111

NHS 111 can help if you have an urgent medical problem and you’re not sure what to do.

Get help online or on the telephone:

To get help from NHS 111, you can:

  • go to 111.nhs.uk (for people aged 5 and over only)
  • call 111
  • NHS 111 is available 24 hours a day, 7 days a week.

In life-threatening emergencies such as chest pain and severe shortness of breath you should call 999.