Complaints

We always try to provide the best service, but there may be times when you feel this has not happened or things could have been handled better. We hope you will allow us to look into and, if necessary, correct any problems that you have identified. If you have any complaints, please contact the Practice Manager in person or in writing.

A leaflet explaining our in-house complaints procedure is available at reception.

If your complaint cannot be resolved locally with the practice manager, you can contact NHS England using the details below:

NHS England,
PO Box 16738,
Redditch,
B97 9PT

Tel: 0300 311 22 33
Email: [email protected]