Accessing Patient Services
Our practice is pleased to offer patients enhanced clinical access to GPs and other healthcare professionals, including:
- 100 clinical appointments per 1000 patients per week
- Patients telephoning our practice will never be asked to call back. (unless the patient chooses to call back e.g. if they want to see a GP or other healthcare professional who is currently on leave)
- We offer an open reception and telephone service from 8.00am to 6.30pm from Monday to Friday
- Patients can make an online booking up to 4 weeks ahead
- Our receptionists are trained in care navigation and signposting and can provided advice about appropriate alternative services such as extended hours hubs
- We regularly review our systems to ensure there are enough appointments to meet patient needs every week
We aim to provide the best access we can for our patients. If you have any questions or suggestions please ask a member of staff or ask to speak to the practice manager.
Chronic Disease Services
Our Chronic Disease Services include:
- Asthma and Chronic obstructive pulmonary disease (COPD) (including Spirometry)
- Heart Disease
- Stroke Prevention
- Diabetes
- Hypertension
- Thyroid Disease
Extended Hours (Pharmacist Triage Clinic)
As part of our Primary Care Network (PCN) agreement we have added a Pharmacist telephone triage clinic. Patients are welcome to book themselves into the clinic for various medication or health related queries.
Please contact reception for more details.
Please note these appointments are NOT available online.
General Services
Our General Services include:
- Minor surgery and Dressings
- Injections
- Travel Immunisations and Vaccinations
- Blood Tests
- Child Health Care and Immunisations (including a weekly baby clinic)
- Annual Flu Immunisations
- Drugs and Alcohol Counselling
- Stop Smoking Services
- Welfare and Benefits Advice
Practice Nursing Services
Our Practice Nurse offers the following services:
- Adult and Childhood Immunisations
- Travel Advice
- Stopping Smoking
- Cervical Smears (not cytology)
- Contraception advise or Sexual health (not family planning)
- Long term conditions management for example Asthma or Diabetes
Specialist Health and Clinics
The practice also has access to other specialist health and social care services. For more information about any of these services, please ask any of our medical or reception staff.
Women's Health Service
Our Women's Health Services Include:
- Ante natal and Post Natal care
- Contraceptive Services
- Pregnancy Testing
- Cervical Screening
- Breast Screening
The practice also has access to other specialist health and social care services. For more information about any of these services, please ask any of our medical or reception staff.